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FAQ
Frequently asked questions
The questions members ask most, with answers, so you can find what you need quickly
Accounts and registration
Registration steps, identity verification and password resets.
Applications and documents
How to apply, how to supply missing documents, and review timelines.
Company teams
Company membership, inviting members and managing permissions.
What this covers
- How do I register as an individual or company member?
- How do I switch between my personal and company identity?
- Which documents do I need to apply for a grant?
- What happens if my application is rejected or needs more documents?